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The Credit Union Australia (CUA) is Australia's largest customer-owned financial institution, providing banking products and services to over 400,000 customers. Wholly-owned by its customers, the institution's profits are reinvested to create more competitive products, better interest rates and lower fees.
CUA proactively promotes greater competition within the Australian financial services industry to ensure customers get the best deal. In the past few years, CUA has collected multiple awards from industry and press bodies for its products and customer service.
To build on its success, CUA needed to overhaul its data strategy, so it brought in Hitachi Data Systems, which it now considers a strategic partner.
View short video clips throughout this case study about CUA and their partnership with Hitachi Data Systems (1min, 2s).
CUA required an upgrade of its datacentre systems to enable sustainable growth, analyse growing datasets and separate its business data from silos.
Hitachi developed a solution for CUA based on Hitachi Virtual Storage Platform and recently extended the solution to include Hitachi Unified Storage (HUS) with Hitachi Content Platform (HCP) to underpin the institution’s enterprise infrastructure by replicating data to three locations with synchronous data replication.
With Hitachi platform and roadmap in place, it provides peace of mind that CUA infrastructure would be secure and that they will grow and develop their services and capabilities.
On the next page, we will explain why CUA needed big-bank platform quality and power on a scalable model, so that it could continue to effectively compete with the 'big four' banks.